6 Replies Latest reply on Aug 10, 2016 9:06 PM by shalini singh

I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

shalini singh Aug 8, 2016 3:50 AM

Hi all,

I am using a 32 bits OS and getting the above error.Is there a work around to solve this issue via tableau instead of switching to 64 bit OS.??

As most of the users are 32 bit OS users ,looks difficult to ask them to migrate to 64 bit OS.

please suggest the solution.

1. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

lenaic.ridinger Aug 8, 2016 4:12 AM (in response to shalini singh)

Hi shalini singh,

Not enough storage can indicate that there is not enough contiguous RAM or temporary space.

I would advise you to reduce the number of other applications running on the computer hosting Tableau Server to eliminate memory fragmentation. If it doesn't work, please follow the directions in Changing the Default TEMP Location for Creating Extracts to change the location of the default TEMP folder.
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2. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

shalini singh Aug 8, 2016 10:58 PM (in response to lenaic.ridinger)

Hi Lenaic,

I have changed the temp location while creating the extract,but I am still facing the same issue because if I am sending this tbwx file to users who has only tableau reader access ,the moment they open the file in reader,extract again takes the temp location in their system and since they are using 32 bit OS the space is not much is it throwing the error.

Do we have any work around to solve this issue???
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3. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

Jeff Strauss Aug 9, 2016 7:17 AM (in response to shalini singh)

how big is your workbook? Can you hide unused fields and then optimize the extract? This should reduce the size of the workbook and may help with the RAM constraints of 32-bit.
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4. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

shalini singh Aug 9, 2016 11:27 PM (in response to shalini singh)

The file size is 230 MB ,and 32 bit system has some 2GB temp memory but it is still throwing that error.

Can anybody help me with this issue??

it is very critical issue.
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5. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

Jeff Strauss Aug 10, 2016 6:12 AM (in response to shalini singh)

it may be 230mb when compressed and when it's opened, then it expands. Did you try hiding unused fields and then optimizing?
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6. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

shalini singh Aug 10, 2016 9:06 PM (in response to Jeff Strauss)

I did both the things but it is still showing the same error while opening in reader.Do u think it will take the 2GB memory of OS to open 230 MB file??/
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I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

1. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

2. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

3. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

4. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

5. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

6. Re: I am getting the error in tableau readerTableau Data Engine Error: 40614: Not enough storage is available to process this command. - (MapViewOfFileEx: offset=72220672 mapping_size=7531712 writable=0)

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