Hi Dmitry Chirkov,

thanks for your quickly answer.

i tried to enter the value localhost:8000 to the server field but it is failed and don't show 2 other fields.

please help me to solve this problem.

Thanks and Best Regards,

Hoang Anh.

Hi Dmitry Chirkov,

I am so sorry, i can not give you the screenshot of my browse because of my company policy.

But i can connect to tableau server use web browser with url is: localhost:8000.

And i can use some other version of tableau desktop( 6. or 7. or 8. ) to connect to tableau server(9.3.5) successfully with the server is: localhost:8000

I still don't find how to solve this problem.

Thanks again for you help.

Hoang Anh.

Hi Dmitry Chirkov,

Yes, i can actually use Server after you log in, either via browser or via 8.x.

the error is: cannot connect to tableau server. please check the server name and port and try again

I also restart the tableau server but it doesn't help me.

thanks and best regards,

Hoang Anh.

Hi Manideep,

Thanks for you suggestion.

I tried with https but it doesn't work.

Thanks and Best Regards,

Hoang Anh.

Hi Dmitry Chirkov,

thanks for your solution.

I tried with hostname, FQDN but it doesn't work.

i still don't understand why older version of Tableau desktop(7. or 8.) can connect to tableau server 9.3.5 successfully while the newest version of tableau desktop(9.3.5) can not connect to tableau server 9.3.5.

Thanks and best Regards,

Hoang Anh.