5 Replies Latest reply on Sep 2, 2016 12:05 PM by Ryan Moore

    Web Data Connector hangs at `Loading metadata`

    Ryan Moore

      I'm building a web data connector for use with REDCap research electronic database, and I've been having periodic issues with the data connector not finishing the process of creating an extract. I'm using Desktop Client v9.3, and we are hopefully looking to deploy the web data connector to our server.  You'd need REDCap, and to read the documentation page, but if you want to take a look, the code is here https://github.com/xHeliotrope/redcap-wdc.


      Right now, testing locally, I'm thinking there may be some time of Certificate issue, as the error message in logs.txt has the message

      'TNetwork: Failed to load credentials. Error message: 'The specified item could not be found in the keychain.'


      Anyone have any experience with this?