Can you provide a sample of raw data? This way I can attempt to replicate the issue with your data formatting. Currently however this what you have for a calculation?
I think the above might fix part of the issue. Previous we had mismatching aggregations. One that was an aggregate (anything with count, sum, etc) and a non aggregate. Accept sounds like it would just be a bit of information not an aggregation.
Further count may not work how you intend it to work depending on your data. Count checks if something is there it would count 1 if it saw 1 and count 1 if it saw 0. You may need to use SUM() if this is how your data looks.
Provide a sample and I'll look into it more.
Thanks Carl! It was a simple issue of me forgetting a function. I think it's wonderful that you are providing this type of advice (I used to do the same for excel issues- and I am late to the Tableau world!).