Do you have a workbook that you could share here to show the issue? Also, what version of Tableau Server and Desktop are in use for this issue?
I have a similar formatting issue with the Slider filter.
I uncheck "Show slider" but it still shows up when published.
I uncheck "Show readout" but it still shows up when published.
The control look as expected in Desktop.
Desktop version 9.3.3
Server version 9.3.7