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In vizalerts.yaml , you must whitelist all the email domains you want VizAlerts to send mail to. This is intended to prevent unauthorized sending of confidential data outside your organization:
smtp.alloweddomains: [yourdomain,yourotherdomain] # list of domains vizalerts can send email to. Must be enclosed in brackets.
# Example: [mycompany.com] or [mycompany.com,gmail.com,yahoo.com]
So if you are sending email to firstname.lastname@example.org, then you must whitelist xxx.com like so:
If your company has more than one, you can add it to the list:
Note that this is a global setting, so any domain you whitelist will enable anyone who can publish a workbook to Server to push data to any of those domains as well.