You may want to try this location... note the note under Important!
Best of luck!
Thank you but I have already seen that article and the important note. However, it was vague and obviously a backup isn't the solution at this point. I was thinking that there might be a way to reset preferences and manually re-enter the palettes. My preferences file still has the palettes coded in, it just seems to be that the project is no longer reading the preferences file at all, since the palettes don't show up in the color palette menu.
I am not sure if this has to do something with the security like not having admn. rights! Just thinking. If you figured out, post the resolution that would help the community.
Murali K Govindu