I have the same error and while researching about it, blogs mention that the Java cacerts must be updated with a .der file of tableau self signed certificate. I get this error even if the cacerts has been properly updated and tested.
How did you resolve this error? And have you successfully integrated tableau and Salesforce.
We resolved this error by updating JAVA Home JDK and JRE files.
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I resolved the issue by adding my certificate provider to my trusted list of providers in the server.
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To be more clear, that's what I'm talking about:
(I refer to the third field, the SSL Certificate chain file, in my case is not optional)
All this has been done with Tableau 9.3.
And yes, I've successfully integrated tableau and Salesforce and everything is currently working.
Thanks for the answers.
thanks Gustavo for writing back. I had JDK and JRE on the sparkler machine. We resolved the error by adding our self-signed certificates to both of them.
We are at the end of our Salesforce integration, we tested the connected app and we are in the process of embedding the visualization.