Do you have sample data that can be shared (ideally in a Tableau .twbx file) with the community so we can see the details here to assist.
Also - what version of Tableau are you currently utilizing?
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Thanks for taking a look at my post!
As it happens I solved this by following the structure given in the link below, and then modifying it to suit my needs.
I also mistakenly signed up for two accounts, but I do have other ongoing questions that have been posted with my alternate account. If you have the time maybe you can help me out there ->Adding Specificity to Filters . Though it shows the question as answered I have added additional follow-up questions.