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Were you able to resolve this?
Can you whitelist IPs that are listed here: Tableau Online IP Addresses for Hosted Data Connections | Tableau Software
Host Name (Instance) Site Location IP Address Range 10ax.online.tableau.com
N. America 220.127.116.11/24 dub01.online.tableau.com EU 18.104.22.168/29
I don't recall. However I see "not saved" in my screenshot. Maybe that was the problem.