3 Replies Latest reply on Aug 25, 2016 11:23 PM by Walter Carl

    Tableau Locking up with Blank Screen anytime Create calculated field is chosen

    john.stjohn

      I have a team member using Tableau 9.3.  She has a problem that anytime she tries to create a calculated field on any data set from excel to our server the whole screen goes blank white and locks up requiring a control alt delete to get out of the white screen.   This happens with a Dell Precision M3800 running Windows 8.1 Enterprise.  She has the same problem with 9.3 and 9.1 and I had her delete and reinstall version 9.3.  

       

      This was not a problem until very recent.  She has tried with a new excel file. superstore and data on our server.  I ran the same work she was trying in parallel on my computer and there is not a problem.

       

      Has anyone seen this behavior before?

       

      Thanks

       

      jsj