3 Replies Latest reply on Jun 7, 2016 6:03 AM by Toby Erkson

    BQ Extract Task disappears from server

    Rafael Raposo

      Hey, y'all!

       

      I've added an empty extract on my Tableau Server (from BQ) using the following trick.

       

      After running the extract found that I was hitting the 7200 seconds timeout. So I changed the limit to 28800seconds just to make sure this extract was going to happen.

       

      Some hours later I went and check the status of the extract and couldn't find nothing, it's like I never pushed the Full Refresh. Being a Sunday I thought maybe I didn't and pushed it again. Checked  "Background Tasks" and there it is refreshing. The next day again found the extract empty, can't see any error or success. It's like it never happened.

       

       

      Is there any bug that prevents Big Data from being refreshed or am I doing something wrong? Any help is very appreciated.

       

       

      Cheers!