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1. Re: Having issue running VizAlerts
Matt ColesJun 1, 2016 12:20 PM (in response to kathie.davis)
Hi Kathie. This is because the "psycopg2" module was not installed, or perhaps failed to properly install. See page 6 and 7 of the install_guide, under "Install Python and Required Modules"--in particular, step 3b.
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2. Re: Having issue running VizAlerts
kathie.davis Jun 1, 2016 12:22 PM (in response to Matt Coles)I am saying I did this once had issues and deinstalled and installed them again.
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3. Re: Having issue running VizAlerts
Matt ColesJun 1, 2016 12:26 PM (in response to kathie.davis)
I see. What were the issues you had? When you installed them again, did you have the same issues? If you can't remember the issue exactly, could you uninstall the module, re-install, and post a screenshot of what it's saying? The problem we need to solve is clear, but it's not clear to me what got you into this state without more information.
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4. Re: Having issue running VizAlerts
kathie.davis Jun 1, 2016 12:28 PM (in response to Matt Coles)I will start from scratch again.
Thank You.
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5. Re: Having issue running VizAlerts
kathie.davis Jun 1, 2016 1:22 PM (in response to Matt Coles)I got it running after reinstall have a bit more to learn before I can implement. But I am happy to be over the hurtle of a clean initial test.
Thank You Matt
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6. Re: Having issue running VizAlerts
Matt ColesJun 1, 2016 1:33 PM (in response to kathie.davis)
Installation is always the biggest pain--happy to hear you're done with that part!