Hi Kathie. This is because the "psycopg2" module was not installed, or perhaps failed to properly install. See page 6 and 7 of the install_guide, under "Install Python and Required Modules"--in particular, step 3b.

I see. What were the issues you had? When you installed them again, did you have the same issues? If you can't remember the issue exactly, could you uninstall the module, re-install, and post a screenshot of what it's saying? The problem we need to solve is clear, but it's not clear to me what got you into this state without more information.

Installation is always the biggest pain--happy to hear you're done with that part!