3 Replies Latest reply on Apr 6, 2016 5:57 AM by lenaic.ridinger

    Cannot Extract Salesforce Data

    Adam Reynolds

      Hi,

       

      I am having an issue connecting to Salesforce data.  Whenever I try I get an error message:

       

      "Tableau failed to create an extract.  This data source required an extract before you can start analysis.

       

      Click edit data source, and then click the sheet tab to create the required extract.

      Click continue to proceed without creating the required extract."

       

       

      However, my colleague does not run into the same problem - even though we are using the exact same login details, and the same version of Tableau (9.2).

       

      Has anyone come across this problem before and figured out how to fix it? 

       

      Thanks,

       

      Adam