12 Replies Latest reply on Mar 11, 2016 12:01 AM by Tharashasank Davuluru

    Error while accessing Tableau "global superstore " excel file



      I just downloaded trial version of Tableau version 9.2. My OS is Win 7 64 bit and have office 2010 32-bit installed .

      When connecting with excel datasource , it gives me error " Tableau Internal Error - An unexpected error occurred and the operation could not be completed.".


      On looking around in the forum , I tried installing MS access database engine 32 bit and 64 bit. 32bit installs successfully but i still get the error . 64 bit engine will not install since my office is 32-bit.


      Any suggestions on how I can get this to work ?


      Thanks in advance.