1 Reply Latest reply on May 17, 2016 7:13 AM by lindy.eberhart.0

    “John Smith(jsmith)” could not be added to “Live” Details  -  an unexpected error occurred

    Andrew Davis

      Hi there,

       

      I'm getting this message when I try to change the site membership details on Tableau Server

      Also on Tableau Site I'm unable to add user with "an unexpected error occurred" message.

       

      I guess there is a common cause of this, any pointers to where I could resolve this?

      I'm a system admin with the sufficient rights.

       

      Also does affecting a user on server tamper with the users credentials on site?

       

      Many Thanks.

       

      Andrew