7 Replies Latest reply on Mar 16, 2016 4:41 PM by Melissa Yu

    Unable to referesh data from the shared folder in tableau server

    Larsen Rennie

      Hi All

       

      I have one excel file in the share folder. I connected that excel file by putting the share folder path and connected with the excel and after connecting i have created extract of the excel file and created some report and published it to the server and also set the schedule for the extract refresh

       

      Now when new data is getting uploaded in the excel file and when i am refresging the extract in the server by clicking refreshing all it is giving me an error  saying

      Unable to open the file abc.com\folder\manufacturing  Access Denied

       

      Attaching the Screenshot of the Error in the server i am getting

      Capture.PNG

      Note ; i have done same thing for one more shared folder and its updating the data very easily and not giving any Error while refrsing the extract

       

      Regards

      Larsen