I had exactly the same problem where my Tableau Desktop v. 9.0 couldn't log in, but my colleagues were able to.
Our Tableau Server was running on port 80, and SQL Reporting Services on my laptop was blocking me from connecting on the same port.
Here's a link that fixed it for me: How To: Stop SQL Server Reporting Services from using Port 80 on your Server [Field Notes] – SeanKilleen.com
Thanks Jonathan for that info
Because of too many bad experiences of blogs disappearing, as well as some corporate firewalls limiting/restricting/monitoring browsing, I copied your blog post here:
SSRS (SQL Server Reporting Services) uses port 80 by default on any server it’s installed on.
This is crazy annoying, because you may want to have web servers or other application servers that also use the default http port 80.
netstat -anofrom the command line at this point usually shows you that port 80 is in use by PID 4 (the system process).
Fortunately, this isn’t too hard to fix:
- Log on to the server that hosts SSRS.
- Go to
Start > Programs > SQL Server 2008 R2 > Configuration Tools > Reporting Services Configuration Manager
- Connect to the server in question (usually your local server)
- Go to the
Web Service URLsection
- Change the TCP port to an open port other than port 80 (81 happened to work on my server) and hit
- Go to the
Report Manager URLsection
- Click the entry with a TCP port of 80 and then click the
- Change the
TCP Portentry to the same thing you changed it to in the
Web Service URLsection previously and Click
At this point, running
netstat -anoshould not show an entry for port 80.