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Tableau Server 9.2.3 was released shortly after 9.2.2 to address an issue with adding users, and that may be the cause of what you're seeing.
In Tableau Server, a change to the Active Directory user binding (from samAccountName to UPN) caused existing users to be removed from groups and new users to be added based on UPN when synchronizing Active Directory groups. This resulted in duplicate users and/or users not being able to sign into Tableau Server.
Look at the pic below. If, when looking at your AD users, the two fields with arrows say different things, you are likely affected by the issue, and would want to move to 9.2.3 or later.
Thank you Rick.
Will upgrade the server and see if it works fine.
Thank you for letting me know.
However, I will be installing the latest software version.