The workbook has .twb or .twbx (packaged workbook) extension?
By the way, the best solution is to republish everything using a Windows computer. Can you install a trial version of Tableau Desktop on the Windows server hosting Tableau?
It's a .twb
Really don't want to go down that route if possible.. We have a lot of users at the company and I think it would be better if they were able to publish from their own machine.
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Yes, try configuring the Run As User. The error is saying it doesn't have access to the temp folder.
Ok thanks..Do you know if there are any important implications that I should be aware of if I configure to Run As User?
Hi Sarah Slattery,
Did John's suggestion work for you?
I have the exact same problem for a Mac user I'm supporting.
The "Server Run as User" account has full permissions on <myservername>\d$\Program Files\Tableau\Tableau Server\data\tabsvc\temp\TableauTemp directory and we are still seeing the error on extract refresh.
We published the dashboard using a windows machine to get it to work, but we also support a large user base and many of these users use Macs and I'd rather not go that route.
If it worked for you, using a Mac, please let me know the steps you used.