1 Reply Latest reply on Jan 26, 2016 9:52 PM by Vien Hua

    Schedule task failing

    Kenny Terasawa

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      Schedule task is showing "Unknown failure" for one of the workbooks which is using a stored procedure as data source.

       

      Edit connection info to run the connectivity test but no issue.

       

      Does anyone know how to fix?

        • 1. Re: Schedule task failing
          Vien Hua

          Hi Kenny, can you get us a screenshot of the following so that we can get a better error message possibly?

           

          1. Go to Tableau Server.

          2. Click on Server > Status.

          3. Click on Background Tasks for Extracts.

          4. Locate the failed extract refresh in the top viz (it has a little red x).

          5. Hover your mouse over it and then take a screenshot of the tooltip that appears.

           

          That should give us a better message than those alerts.