2 Replies Latest reply on Jan 24, 2016 6:58 PM by CHEN Junxian

    server status "degraded" in a double-node server installation

    CHEN Junxian

      Hi, all

       

      I was try to configure a double node server instance. I installed my primary node and started the service normally. I've successfully logged in tableau server.

       

      Then I stopped the service and added my worker node and changes were saved. I then tried to start my server again which took really long time and I got:

       

      RTX截图未命名.png

       

      I've read the article Degraded Status After Upgrade | Tableau Software . I'm not quite clear about the Multiple network cards and I'm quite doubtful whether this leads to my problem.

       

      After disable my other NICs, I reinstalled primary and worker node and then added the worker node and got "Please shut down the service before saving any changes" but the service had been stopped! I uninstalled and reinstalled my worker node, that won't help much.

       

      Has anyone encountered this problem? I'll appreciate every of your advice.

       

      Thanks a lot!

      Benjamin