2 Replies Latest reply on Jan 11, 2016 6:37 PM by pooja.gandhi

    Online Sync Client

    pooja.gandhi

      Is Tableau online sync client not available for mac? The option is greyed out when I open the workbook on Tableau Desktop on a Mac.

       

      If it is not available how do you use Tableau Online then? I am just finding this so difficult to use Tableau on Mac.

        • 1. Re: Online Sync Client

          Hey Pooja,

           

          You're correct, the sync client is not currently available for Mac. As a Mac user, I feel your pain. I saw that you voted up the idea, so thanks for doing that. I believe our devs are working on a solution for automated extract refresh on mac but there are currently no specifics or dates set:

           

          Online Sync Client for the Mac!

          • 2. Re: Online Sync Client
            pooja.gandhi

            Hey Diego!

             

            Thanks for responding. I would only think it would be obvious to have the same functionality for Mac. After all there are a lot of people using Tableau for Mac. Because there were issues with high res scaling using options like bootcamp and parallels, IT set up a virtual machine for me and I installed Tableau for Windows on that virtual machine and set up extracts to refresh via the online sync client on that virtual machine and I run Tableau for Mac for my daily need. It works pretty well for the most part.

             

            Thanks again!

            Pooja.