The domain and the user you are defined as part of the configuration is responsible for importing the users from Active directory. So its not possible by Tableau directly to bring in users of different domain.
Having said that, if you have a trust between the domains and have configured the user rights on that domain as well (which means you would be able to see users of that domain with this domain suffix), you should be able to bring in users of that domain.
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Yes, you can. But two-way trust must be established between the two domains.
Active Directory: If you are adding a user that is from the same Active Directory domain that the server is running on, you can type the AD user name without the domain. The server domain will be assumed.
If there is a two-way trust set up between the server's domain and another domain, you can add users from both domains. The first time you add a user from the non-server domain, use the fully-qualified domain name with the user name. Subsequent users can be added using the domain's nickname. For example, assuming a non-server domain of mybiz.lan, enter the first user from that domain as firstname.lastname@example.org ormybiz.lan\user1. The next user can be entered using the domain's nickname, such as user2@mybiz or mybiz\user2.
Note: Do not enter the user's full name in this field; it can cause errors during the importing process.
Thank you All.
I am able to add users from other domains when I mention the FQDM while adding the user.
something like ABC.com\<User Name> worked for me.
we have a production domain where the tableau server sits because it needs to access production data. We then want users from the office/corporate domain to access the tableau reports using Active Directory authentication. As you can appreciate, the production domain and the office domains are isolated from each other and we can't put in two-way trust between them for security reasons.
Does this rule out using Active Directory then, or are there other options to "link" the two domains within Tableau Server?
thanks for the input