7 Replies Latest reply on Oct 30, 2015 9:43 AM by fawa.guest

Restore prompt Password

fawa.guest Oct 30, 2015 4:06 AM

Hello everybody,

We have two servers TABLEAU, while restoring the first one it doesn't ask for a password . The second server asks for a password to enter before restoring .

I need to understand why the first one doesn't ask for the password. I tried to change the user in confirguration Tableau but it doen't work. It starts restoring directly without any need to enter anything. I also added a user by Configuring Local Security Policy.

Please if you have an idea or a solution share it.

Here is the message prompted on the second Server :

===== Beginning to restore the backup

===== Verifying backup manifest

-- Restoring service configuration

Please enter the password for DOMAIN\user:

How can I have the same message in the first server ?

Here is the command typed : tabadmin restore PATH

Thank you in advance.

1. Re: Restore prompt Password

Jeff Strauss Oct 30, 2015 6:53 AM (in response to fawa.guest)

it's odd, tabadmin restore has always required a password for me. Are you using --no-config? This is generally what I run with.
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2. Re: Restore prompt Password

fawa.guest Oct 30, 2015 7:00 AM (in response to Jeff Strauss)

Hi Jeffrey,

I'm not using --no-config.
I've just typed : tabadmin restore PATH

It's weird , I run the same command on both servers , it doesn't have the same behaviour. Dont know why !
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3. Re: Restore prompt Password

Toby Erkson Oct 30, 2015 7:22 AM (in response to fawa.guest)

How are the two Tableau Servers different from each other?
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4. Re: Restore prompt Password

fawa.guest Oct 30, 2015 7:38 AM (in response to Toby Erkson)

I'm connected within a virtual machine on the first server, the second one is physical .
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5. Re: Restore prompt Password

Toby Erkson Oct 30, 2015 9:07 AM (in response to fawa.guest)

Are they set up differently? For example, different number of cores, different versions, LDAP vs. AD, tabadmin settings changes, etc.? Okay, number of cores shouldn't make a difference but you get the idea
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6. Re: Restore prompt Password

Jeff Strauss Oct 30, 2015 9:14 AM (in response to fawa.guest)

what version of Tableau are you using and are you signed in as the "run as user" on both servers?
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7. Re: Restore prompt Password

fawa.guest Oct 30, 2015 9:43 AM (in response to Jeff Strauss)

9.1
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