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    Sparkler Connection Issues from Salesforce

    HasOffers HasOffers

      I have a Sparkler connection setup between Tableau and Salesforce. When accessing the status page everything appears good.

       

      (Data anonymized)

      Sparkler Status

      Container Type: Tomcat

      ParameterValue
      sparkler.app.statuspage
      true
      sparkler.log.level
      ALL
      sparkler.log.rootlevel
      DEBUG
      sparkler.sfdc.consumersecret
      ************1234
      sparkler.tableau.host
      sample.tableau.host
      sparkler.tableau.issecure
      true
      sparkler.tableau.port
      443
      sparkler.tableau.test.username
      USER
      sparkler.tableau.usetrustedtickets
      true

       

      Tableau Server: https://sample.tableau.host:443
      User: USER

      Proxy Server: none

      Tableau Server Connection: [ok]

       

       

      When viewing from the Canvas App in Salesforce you get what appears to be a standard 404.

       

      configuration is setup to the Deployment Guide.

       

      Looking at the logs, it shows the connection [26/Oct/2015:16:29:01 +0000] "POST /sparkler/sfdc/canvas HTTP/1.1" 200 626 but no other information in the access log or catalina log.

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