2 Replies Latest reply on Sep 15, 2015 12:28 PM by Shankar Narayanan SGS

    Publishing issue

    aldin.a

      Hey Guys,

       

      I am trying to publish one of my reports to the server however I keep getting the following error:

       

      An error occurred when publishing the workbook.

      Internal Error - An unexpected error occurred and the operation could not be completed.

       

      Has anyone seen this before, any help is greatly appreciated.

       

      Thank you

        • 1. Re: Publishing issue
          Ravi Mistry

          Hi Aldin! Have you experienced this problem before, or has anyone else using the server had this issue? Also, are you using the Tableau Desktop 9.1 version, as this could simply be a compatibility issue?

           

          Let me know how it goes!

          • 2. Re: Publishing issue
            Shankar Narayanan SGS

            Hi Aldin

             

            There could be a lot of reasons that causes it. One possible thing i would check is if the Tableau server is running properly. Are you able to open other workbooks? if so, then you need to check if you have the right permission to publish in the project.

             

            Also do a check to see if all the tableau process are running fine.

             

            Regards

            Shankar