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I'm curious, does the issue occur when you use tabcmd to export to pdf?
If not, you could potentially just save a tabcmd script and automate the export.
I am working on getting the tabcmd exe file from the server admin (who is in a different state than me) to try the PDF export workaround using this and see if that solves the issue. If it does then we will be forced to automate the export (thank you for your link) as our hundreds of users are not going to be forced to use a the tabcmd to print a simple report from server (seems pretty ridiculous to me). At least I hope this is not what we have to tell our server users to do to print reports moving forward. Thanks.
awesome. Thank you.
Tableau support informed me that this is a known issue in Server 8.2 and that we should upgrade to 9.0 as it's been fixed. I work for a large corporation and upgrading software for thousands of users is not something that is done over night, nor without a long process. That suggestion was not realistic for me. So, the next thing suggested was the tab command.