0 Replies Latest reply on Jun 4, 2015 2:58 PM by Karlen Ruleman

    Now hiring an Operations Data Analyst for a healthcare strategy and technology company - Cambridge, MA

    Karlen Ruleman

      I’m working at one of Boston’s fastest growing private companies, MedTouch, and our mission is to improve how hospitals and health plans connect with patients.  If you are interested in a role that combines data analysis (in Tableau!) with driving organizational change, check it out!  We are looking for an awesome Operations Data Analyst for my team.  It was great to see everyone at the event yesterday!


      Karlen Ruleman


      Apply here




      Who We Are

      MedTouch is an award-winning online strategy and technology company headquartered in Cambridge, MA.  Focusing exclusively on hospitals, health plans and physician groups, MedTouch combines creative and technical expertise to ensure our clients achieve results that matter.  Our services and solutions include healthcare specific content management solutions, user experience design, results driven search marketing, content strategy services, consumer facing websites, employee oriented intranets and more.

      We are a fast-paced, innovative company and we take pride in the quality of our people as well as our work.  Although we are growing steadily, we strive to retain a relationship based, people focused environment. We are committed to creating a welcoming and rewarding workplace for clients and employees alike.

      The Role

      Location: Cambridge, MA

      As the Operations Data Analyst at MedTouch, you will be a catalyst for improvement across the business. Your natural curiosity about how our business works will drive you to uncover new collaborative, cross-team opportunities and make them happen. Your savviness with numbers and analysis and your ambition to build strong, trusted relationships will make you an indispensable piece of how MedTouch grows.



      You will:

      • “Tell the story of the business” by reporting on key business metrics and developing new business performance analysis for decision-makers
      • Deliver results on some of the organization’s most challenging growth opportunities, such as developing a team growth forecast, creating new profit metrics, and enhancing a culture of feedback
      • Create process improvements to enhance our delivery practices using our enterprise project management software, Workfront
      • Enable scaling of the business through coordinating knowledge management
      • Assist facilitation of project debriefs, a key source of learning from our completed projects
      • Train a growing number of new hires on the tools and processes you own to ensure continued understanding of best practices
      • Be a connector—building relationships across departments and locations—and grow to become a trusted advisor on process decisions
      • Incorporate a strong thread of change management thinking into everything you do
      • Contribute to various, ongoing Operations Improvement efforts as the needs of the business change

      The Fit

      This job is just right if you have:

      • Completed a Bachelor’s Degree in a relevant discipline (Engineering, Science, Management and beyond)
      • 0-5 years of experience
      • A desire to make a big impact on a growing business
      • Curiosity that drives you to understand how complex things work
      • The confidence required to accept and ask for feedback
      • A logical and analytical mind, unafraid of solving the unsolvable
      • An impressive amount of reliability and, “I got this”
      • Skill with numerical analysis and back-of-the-envelope calculations
      • Previous experience with Excel
      • An appreciation for people and terrible habit of smiling

      Bonus Points

      • Advanced Excel knowledge: you really know your way around
      • Previous experience with business intelligence (Tableau) or enterprise project management (Workfront) systems

      What We Can Offer You

      • Market competitive salary
      • 15 paid vacation days, 9 company holidays and additional time off as needed
      • Healthcare coverage options from 60-90%
      • Dental and vision coverage
      • Flex spending account for out-of-pocket medical expenses
      • 401(k) investment options
      • Educational stipend and tax free commuter benefits
      • Company sponsored charity initiatives
      • Seriously awesome people to work with

      Apply here