1 Reply Latest reply on Jun 25, 2015 10:59 AM by Dan Heinz

    Sparkler canvas does not show view

    David Knight

      We are trying to get sparkler working with our Tableau 9.0 Server using one of the sample views (Superstore/Product) deployed as part of Tableau Server. 

       

      > The same user defined by sparkler, is able to access the view when logging into the Tableau Server directly.

      > We are using a multi-site Tableau Server configuration, and our sample report is loaded into the Default site.

      > Sparkler seems to be retrieving a token for our designated user.

      > We are using a self-signed certificate.

      > Sales Force seems to be downloading the javascript file from the Tableau server.

      > The main Tableau Server page displays and the following error is visible in the main content area for the page:

       

      The page could not be accessed.

      Either it does not exist, or you do not have the necessary ..... (can't see the rest of the error text)

       

       

      == Sales Force app settings ==

       

      <apex:canvasApp applicationName="Sparkler" height="536px" width="654px"

          parameters="

          {

              'ts.name':'/views/Superstore/Product',

              'ts.width':'1000',

              'ts.height':'400',

              'ts.siteRoot':'/#/Default',

              'ts.tabs':'no',

              'ts.toolbar':'yes',

              'ts.trustedTicket.username':'xyz'        

          }"/>