Hello all,
I posted this to a reply that i thought would be seen but should have its own category.
I published a map with data and for some reason it does not show my data points (image 2 below). And therefore also does not have any autozoom. Any idea why my data points (Branches and Customers) would not be showing up????
May 22, 2015 5:57 AM
Hi Cody
Is the problem that the map points show on Desktop but not on Server? (I'm assuming they're both the same version)
If yes, these article may help:
Maps Do Not Display on Tableau Server | Tableau Software
and
http://kb.tableau.com/articles/knowledgebase/web-proxy-and-firewall-settings
and
Displaying Maps in Tableau Server | Tableau Software
Cheers
Mark
May 22, 2015 6:52 AM
Mark's answer is absolutly correct but I would like to underscore what is in the above links:
Tableau Desktop 8.2 and later versions: maps.tableausoftware.com
This is important for the Server admins out there who have to deal with network stuff. We have VIPs (Virtual IPs) to allow communication between the our protected Server and the mapping server Tableau uses. Not fun stuff, mostly because it's something I don't understand (the whole VIP rigamarole). For additional help with Server and maps please ask in the Server Administration forum.
May 22, 2015 12:44 PM
Cody, I moved this to the Server Administration forum because it looks like a Server issue, not Desktop. This will allow your question to be viewed specifically by some talented eyeballs who understand the Server environment
Good Morning,
Thank you for the responses. I wanted to share this information as well.
I have another graph that also plots points on a map, uploaded to the server, and this map works perfectly.
All dots show up and all filters/selectors work as advertised. Why is one graph working and another not?
The only thing i can think that would cause it is that the one that works is a live connection to Excel and the one that is not working is an extract. Could this be causing my issue?