2 Replies Latest reply on Apr 30, 2015 6:20 AM by Pierre-François Bouquet

Data visible or not regarding account

Pierre-François Bouquet Apr 29, 2015 9:42 AM

Hello,

Is it possible that some people looking at the same report in tableau serveur (web browser), don't see the same data ?
For instance, on a dashboard, an account can see all sales amount of all products, but some others account have empty sales ammount on some products (not all).

Thanks,

1. Re: Data visible or not regarding account

cor.bader Apr 29, 2015 11:22 AM (in response to Pierre-François Bouquet)

Hi Pierre. It is possible.

There could be a couple of things going on.

+ If user filters are being used in the workbook, this may restrict data for the person signed in.
+ If the workbook uses a live connection to the data source, the users signed into that data source may not have the same permissions for viewing data.

Hope this helps!
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2. Re: Data visible or not regarding account

Pierre-François Bouquet Apr 30, 2015 6:20 AM (in response to cor.bader)

Hi Cor, Thanks for your help.

I finally get over this issue, extracting also the excel sources I was using. It's really strange that these specific group of users could see the data only for certain product despite the source is the same.

Cheers,
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Data visible or not regarding account

1. Re: Data visible or not regarding account

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