By default, the Interactor role should allow filtering.
A few things to check...
Are you manipulating permissions at the Project, Workbook, or View levels? If you are updating permissions at the Project or Workbook level, you need to make sure to click on "Assign Permissions to Contents" because permission changes aren't automatically inherited by underlying Workbooks and Views.
We just tried that. I assigned, re-assigned, clicked apply permissions to contents, did this at Project and Workbook level. Nothing.
Are these users licensed (at both the Server level and for the viz itself) as Interactors? Viewers don't get filters. If you added a user but didn't license them as an Interactor, then they won't get the functionality, regardless of what permissions say to do.
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I suggest please assing the "interactor" permission to user.
Goto Admin tab in tableau server select User and give the permission as Interactor.
hopefully this process will help full for your issue.
This is the answer. Confusing how Tableau is setup... YOu have to "License" a user as well as assign permissions.