5 Replies Latest reply on Mar 31, 2015 10:13 AM by Khoa Nguyen

    Tableau server - Users not being able to see filters on published dashboards

    Khoa Nguyen

      I'm having a strange problem with dashboards published to server.

       

      1)  What users are supposed to see: http://i.imgur.com/1RqhiQa.png

      2)  What they see instead: http://i.imgur.com/3htknBn.png

       

      Filter controls are missing.  I have tried different security levels (Viewer, Interactor, Editor), all resulting in same not being able to see filters.

       

      As publisher and admin, I am able to see it fine.

       

      How do I go about debugging/fixing this?

       

       

       

      (Images added below for posterity)

      1) What users are supposed to see:

      2)  What they see instead:

       

      Message was edited by: Toby Erkson Added images from the provided links.