6 Replies Latest reply on Jan 16, 2015 3:34 PM by Shafi Mohammad

    Workbook failing for a set of users

    Fais ar

      Hi,

      i have a set of users who are physically located outside of the network who try to access a workbook via a URL and the workbook times out on them after a few minutes of rendering after they select a filter. It works for me on the Tableau server and on the local machine. Could you please guide me on what might be causing the issue. The error is ( error occurred communicating with the server(12152)). Thanks.