Ahhhh! Just got word back from Tableau (Tracy); some swag may be available for 'some up and comers', so jump in and get your 5 Correct answer badge and you might get a surprize in the mail.
Points for incorrect answers?
No. Did I imply that?
kettan updated the Correct Answer Club yesterday, and we have several new Club members:
Thanks for helping answer forum questions, welcome to the club!
We also have a few new milestones:
Tom W just joined Club 100
KK Molugu joined Club 50
Tableau kumar joined Club 10
Thanks all! And Tracy Rodgers will be send you some swag (unless she runs out?)
EDIT: I marked this correct to double the exposure/recognition. And it looked so out of place on the community Liked Content page. Almost everything else has been correctly answered.
It would REALLY freakin' help if questioners used the Answered button! I've answered numerous questions and the OPs didn't mark the question Answered. In fact, there is one person who is so bad at it that I ignore their posts.
+1 Toby, I follow the exact same approach. People shouldn't have to ask for others to mark their response as correct.
I wish it was more like stack overflow where everyone elses votes counted for something!
+1 Also to Toby, though the problem is more deep-rooted than this, I suspect we'd all be flying high but many far from even marking the post correct will just take and take-off not even responding with a thanks or that helped; it is really clear the hurdles we face when we approach some of these problems but to disappear into the ether - anyway, rant over and thanks for the welcome guys, been wanting my min 5 badge for ages.
Have been thinking that maybe permanent a forum guidance piece could be posted on the front page, have you all noticed the recent posts coming in with a poor subject/title and very little else in the body and half the time with no supporting documentation?
-- Edit (21.11.14): Just lifted this from one of my later posts on this thread as being an example solution (and because I really do think newbies really do not read this most excellent piece by shawn --
- Improve on your So Your Question Didn't Get Answered... doc to include what to do if the question wasanswered correctly
- Provide this new doc when new users first join such as: Sign-up > Guide to posting > [I understand] > Enter Details > Accept terms > New user created
- Re-provide the doc on the first question raised assuming there is more than 24 hours between joining and raising, if not, re-provide the doc one final time on the next sign-in
- elevate your doc/page so it appears as quite a large button similar to the Crows Nest rather than a little link tucked out of the way
- And finally, provide another big button to tyler garrett's functions dochttps://public.tableausoftware.com/profile/tyler3281#!/vizhome/EVERYONEWILLUSEME/MainScreen (I keep mentioning this and linking to him/it as it really is such a useful tool to have yet it is no-where to be found on the main screen and is far more useful the msdn equivalent)
Steve, your rant works for me. There should be an 'understood' etiquette (which seems to be what you're talking about) that should be better defined by our 'forum guidance'. Just so you know, many of us have tried to craft this 'guidance' in a way that is acceptable to both side of the Q&A equation. Not to say it is undoable. Just to say it has been attempted. We all (mostly) support both your 'rant' and sentiment -- we just don't know how to proceed. How to accomplish our shared goal.
My two cents (I don't have a dog in this fight, so whatever).
We're all here to help other people with Tableau. Getting the "Answered Questions" points is nice, but beside the point. I think we'll ultimately spend more energy trying to get people to mark things as answered and less on answering questions if we fixate on this.
No, you must mark THIS as the correct answer
As instructed my master....
1 of 1 people found this helpful
LOL! Some poor newb is going to wander into this thread and think we are all very strange. They'd be right of course, but for different reasons
1 of 1 people found this helpful
Suggestions on how to make guidance to new posters more visible:
We need a short half page (no longer than a page) named something like "How to post a question" with a big button link similar to the "See Unanswered Questions" button on main forum page. Alternatively a link in Action panel on right hand side. Also add it to Form Content page (the one my favourites takes me to).
"So your question didn't get answered" is really helpful but we need a simpler first timer guidance article which says things like - "make sure that the post title is short and meaningful". This short article can then reference the longer one.
Forms link - Actions & Suggested Reading on right hand side
Forums Content link - no mention of Actions & Suggested Reading
I seem to spend my time replies referencing the "So your question didn't get answered" article as it's becoming very common for posters to do thing like include the post body as the title, forget to mention which database, o/s, Tableau version they are using, ...etc