5 Replies Latest reply on Apr 17, 2015 9:51 PM by Kirstin Lyon

    Model tickets open vs closed

    Galen Dresser

      I've got a data set that has ticket information detailing (among other things) when a ticket was open and when it was closed. I would like to create a graph that shows the number of tickets opened in a month as well as the number of tickets closed.  I am new to Tableau and have tried several approaches to this but I am not getting anywhere.  Any pointers?

       

      Example data

      Ticket #Date OpenedDate Closed
      12-143-14
      23-143-14
      34-146-14

       

      Example graph

      graphEx.PNG