13 Replies Latest reply on Sep 12, 2014 6:56 PM by Shawn Wallwork

    Crow's Nest Updated to Show Which Threads Contain Packaged Workbooks

      Hey all!


      I just wanted to let you know that I've improved the Crow's Nest view of unanswered questions by showing which threads have packaged workbooks attached.


      If you're not familiar with the Crow's Nest dashboard, it is a visualization that shows questions on the forums that do not yet have a response. If you're interested in answering unanswered questions on the forum, this improvement should make things a bit easier by revealing which cases already have a packaged workbook to work from.


      Please feel free to leave any comments or suggestions for other improvements as a reply. I can't guarantee that we can make all of them happen, but we'd love to hear your ideas!


      - Jordan