3 Replies Latest reply on Mar 10, 2015 2:22 PM by Stephen Robertson

    Google Analytics refresh fails on Tableau Server due to "Unable to validate access-token" Error

    Michael Barnard

      Has anyone experienced an issue where extract refreshed fail on Tableau Server when a workbook uses a connection to Google Analytics. Error is citing "Unable to validate access-token"

       

      I've seen a knowledge base resolution for a similar issue but this is where it's being published via the tabcmd, and advises to use the desktop version (which I am). 

       

      The only connection in the workbook is Google Analytics

      Authenticates, and I allow the permission when publishing.

      Refresh works perfectly on desktop, but fails every time on server.

       

      Using Tableau Server: Version 8.1.6 and 8.1 desktop

       

      Thank for the help