If you use a web object with a URL the points to the gif, the animation should be retained.
Just to be sure I understand, do you mean the only way to display an animated GIF on a dashboard is to create a web page that contains the GIF and then insert the Web page URL into the dashboard?
I believe this is precisely what Joshua means. Animated gifs rely on browsers and are otherwise static, I believe.
Actually, they work in other apps like PowerPoint and Excel, so I was wondering if I was just doing something wrong in Tableau. I will work around it with the URL option.
Thanks for the info,
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Interesting, I'm not sure of the reason then -- but Tableau only seems to show the first frame, similar to some other apps like Outlook.
Hello Joshua, Matthew and Katherine,
I am facing a similar issue, when I am trying to embed a .gif image on my tableau dashboard.
However, the image is displayed as static.
I also tried the URL approach as mentioned above, but then after publishing the dashboard on the server, the image is completely lost and in some case IE (Internet Explorer) gives an error message that 'The Page cannot be displayed' for that webpage where the .gif file is placed.
Could you please help.
Thanks and Regards,
It's difficult to say why that would happen. Is the web page accessible from the Tableau server? (If you were to open a web browser on the Tableau Server machine, would you be able to navigate to the page?)
Thanks for the quick reply but when we open the web page from Tableau server, the animation is lost and the image remains static.
Could we use any work around here?
Just to add a note to this thread:
Tableau Public requires all web embedded content to be hosted on a site with SSL (so prefixed by https:// instead of http://) that means you'll have to host the .gif on an encrypted site or use some kind of hosting service that uses https.
Tableau Server might allow various configurations, but even then, mixing https with http can result in varying browser behavior from warnings to blocking content based on browser settings and security policies.
I ran into a similar problem and it has to do with the server's access to the URL and but also the location itself. So if your server cannot access it, it can't be displayed.
I tried to host the gif on an intranet location in Sharepoint and due to the company's settings for SharePoint it won't allow the gif to be "displayed in a frame"
If I host on a site like Imgur though it does work but then the gif can't have anything the public can't see.