Hi there,
I meant to ask this at our user group, but I have a question about a "maintenance renewal" fee that I'm being assessed or offered by someone at Tableau. This seems like a confusing thing, and I don't think that I got a sufficient response from Tableau.
Is this maintenance renewal necessary? It appears to be tied to some product updates. I'm confused...When I buy other software, I don't usually get charged for updates, do I? Conversely, if the answer to this question is a resounding "YES, of course!" then why is this put to me as the sort of option as it has? It's just new territory for me.
Any suggestions?
Thanks,
Scott
Hey Scott,
I believe you are correct in saying that it's for upgrades. You need to keep a maintenance license to upgrade to the latest version. Tableau invests heavily in R&D and adds a lot of new features in each release. Money well spent if you ask my opinion. Also, seems pretty typical for products in this space.
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