3 Replies Latest reply on Jan 15, 2015 1:33 PM by Carrie Gallagher

    Tableau Connection Error: Cannot connect to tableau public (Peer certificate cannot be authenticated with given CA certificates) ...Any ideas?

    h.saifee

      Hi all,

       

      I am unable to connect to Tableau Public's servers and receive the follow error log message:

       

      Error Dialog:

      Cannot connect to Tableau Public. Please make sure you are connected to the internet. If you continue to receive this message, the server may be temporarily unavailable. Please try again later.

       

      Internet communication error: Peer certificate cannot be authenticated with given CA certificates

      (public.tableausoftware.com)

       

      Now, I have searched for a solution in other threads and followed some of the advice (ports are open as far as I can tell, I can ping the public.tableau.com, and I changed advanced settings in IE). Does anyone have any input or insight into how I might be able to solve this problem?  I am running Windows 7 and the latest version of IE, if that helps.

       

      Thanks for reading!