Yep that's a classic. Thanks for reminding me Jonathan.
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I really like the terminology Shawn. My organisation was typical I guess in terms of its ESM as it was all it knew prior to me introducing Tableau.
My directors were of course impressed with the great visualisations that could be achieved, however my instructions were always to ensure I encapsulated everything that appeared on our spread sheets. 'Oh and don't bother with those fancy dashboards, because we need to print all of this' (pages upon pages of lines upon lines of data).
It is difficult to say when the mind set changed but when it did, it was dramatic. Suddenly after months of getting used to what Tableau was capable of, my directive changed from 'you need to make sure everything looks like Excel' to 'Mark liven those reports up a little', to 'I don't care that we can't print it, why would I want to print it when I have Tableau Server.'
Obviously some organisations will adopt a TSM quicker than others, but the one lesson I have learned is to persist, be patient and the quality of the product will eventually shine through to the users and then the decision makers.