I will check this later this evening on my iPad. Do you have any vizzes that are NOT using Cube-based data sources? I'd be curious to see if you can view other types of vizzes, like those connected to Excel files, etc.
I'd suggest opening a case with email@example.com in any event, as they should know about the issue.
Thanks for your response Mathew.
Unfortunately all IPad users and all dashboards users belong to one group, so the MSAS cube is the only source.
I can quickly try building a view with excel as source and verify if I am able to replicate the issue, but I don't believe I will hit this message because there will not be any authentication while connecting to excel
Yes we have opened up a case with Tableau Support.
( but my experiences with the Tableau Support personnel has been that who ever took the first dig at tickets we opened were not so knowledgeable and we had to kinda figure out for ourselves for few recent tickets. )
I certainly understand your frustration, but I hope you'll continue to use Support so they are aware of issues and can work toward finding a resolution.
You are right about Authentication. Do you have access to another data source type that you could test out?
That's the only advice I can offer--please do post what you find out if you do find a solution. Cheers!
I just verified that I have no issue viewing reports on my iPad--but my datasource is MSSQL Server, as a Tableau data extract.
I was on the previous version on my iPad, but upgraded to 8.1 and my workbooks display properly. The 8.1 app is taking a LONG time to load workbooks though, and keeps stalling out and closing... Let us know if you hear anything.
Thanks for your responses Matthew Appreciate it.
Yes, I have sent the server logs to Tableau Support and awaiting to hear back from them as to what next. This is a showstopper production issue apparently.
I shall post here the solution once the issue has been resolved. Thanks again.
I am having issues loading workbooks on the 8.1 iPad app, so there may be issues with the app, I'm not sure. They keep timing out on me and closing out.
Yes Matthew .. one of the user comments from a user as quoted on Tableau Mobile on the App Store on iTunes
Buggy, worse than the previous version.
nkfjmWill not show certain workbooks and projects unless you log out then log back in again. Unable to favorite certain items. Very buggy.
By the way Matthew .. Congratulations and a Big Thank you for your support and involvement in the forum. I see you are very very active and are pretty knowledgeable. Good going !
Its definitely buggy. As an update, I was able to view dashboards on the 8.1 app eventually, but had to re-open the app several times before it would work for me.
Thanks for the kind words. I still don't know nearly enough, believe me... it certainly doesn't come "naturally" to me, so its just taken practice and experience to gain what little knowledge I do have.
Cheers and good luck!
Update: Tableau Engineering team is currently looking into this. We did not experience this issue in 8.0.0, it began in 8.1.2 and we also see it in 8.1.3.