3 Replies Latest reply on Feb 15, 2014 5:07 AM by Jason Wilson

    Portal + JS API + trusted tickets but no 3rd party cookies

    Matthew Finucane

      We have a portal where the JavaScript API works flawlessly on our desktops (all browsers). Went to test it on an iPad and with the default cookie setting (block 3rd party cookies), selecting which view you want all you see is the Tableau login screen.

       

      Is there any way to capture this behavior? We would like to redirect to instructions on how to fix.

       

      Or send a request to the API service or Tableau server to test ahead of time? Request a cookie for example.

       

      If we allow all cookies, the portal works fine on the iPad. Can also reproduce the above behavior using Chrome and blocking 3rd party cookies.