1 Reply Latest reply on Jan 20, 2014 5:04 AM by Russell Christopher

    Login box not appearing on embedded dashboard

    Frances Holland

      Hi,

       

      I have a dashboard published to Tableau Server 8.0.5, and I have embedded this on a simple webpage with nothing else on it but a couple of logos.

       

      Internally we load this up and can see both logos and the login box.  Some external users can see both logos and the login box.

       

      The client can see both logos but NOT the login box, and I can't figure out why.  Javascript is properly enabled and they have tried IE, Chrome and Firefox.

       

      What issues might cause this to occur across multiple browsers for one specific organisation?  I am trying to troubleshoot but am out of possible options.

       

      Website code (client and company names stripped out) attached in case it is relevant.