5 Replies Latest reply on Dec 5, 2013 2:22 PM by Jen Vaughan

    Recommendations for analysis to perform

    jonathan.richman.2

      I just received some data that has a number of different parameters ranked on a 1-5 Likert scale. It's things like Overall Satisfaction, Food Quality, Cleanliness, etc. There are about 20 of these per survey and all use the same scale (1-5...highly satisfied to highly dissatisfied).

       

      There are also data and time stamps and whether the customer ate in or carried out.

       

      I thought it might be interesting to look at some correlations between overall satisfaction and some of the other measures. I'm not totally sure how I would set these up, so I need a little help there.

       

      I'm also looking for some other suggestions and visualizations that I can do that might make this data useful or provide some ways to look at it in a meaningful way.

       

      Any suggestions would help.

       

      Thanks,

      JMR