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1. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Matt LuttonNov 27, 2013 10:04 AM (in response to Jurien Groot)
I cannot speak to this, but I've had numerous other problems with Exporting, Filters not working, etc. in Chrome--after providing videos, screenshots, and detailed descriptions along with browser versions, java versions, etc. to Support, I still have no idea why. I hope you can find out what is happening in your scenario.
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2. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Pedro Machado Dec 16, 2013 8:08 AM (in response to Jurien Groot)I see the problem on Firefox v26 and IE v11. It works fine on Chrome 31.0.1650.63.
Also, only a section of the table scrolls for us. Dimensions on the rows scroll, but the rest of the table doesn't.
We are running server version 8.1.0 (8100.13.1118.2110) 64-bit.
Pedro
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3. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Sarah Betts Jan 9, 2014 10:58 AM (in response to Jurien Groot)We're having the same problem. Scrolled views go blurry and clicking on an item is required to remove the blurring.
Would really appreciate a fix for this. Using 8.1 and Chrome Version 31.0.1650.63.
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4. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Pedro Machado Jan 9, 2014 11:05 AM (in response to Sarah Betts)I didn't experience the problem on Chrome, but worked with support and they found that setting the zoom level on the browser or on the operating system (view text and other items larger or small setting) to anything other than 100% will cause the problem.
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5. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
John Munoz Jan 15, 2014 7:40 AM (in response to Jurien Groot)We've had the same problem on multiple browsers and on exports to pdfs. Tableau support doesn't seem to have heard of this problem, and they keep asking us for more documentation. I was able to get the blurred view on Tableau Server's admin page and tweeted about it Twitter / johncmunoz: seeing blurry tables when done ... and the 4 posters here have taken the time to write about it.
Tableau, if your users can't read their viz's, you've got a big problem.
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6. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Eric McDonald Jan 15, 2014 7:47 AM (in response to John Munoz)We had this problem using IE10 but not Chrome. Try making sure browser zoom settings are 100% and check screen resolution. It may be graphics card related? We have an open Support call on this (with another issue). Unfortunately blurring seems to have gone away now!
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7. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
John Munoz Jan 16, 2014 6:50 AM (in response to Pedro Machado)Hi Pedro,
Putting the zoom to 100% in Chrome worked for me too. Thanks!
@Tableau do you know why this is happening and are you addressing it with a fix in the next minor release?
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8. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Jeff StraussJan 22, 2014 6:22 AM (in response to Jurien Groot)
A few of our internal business users encounter the blurry view within Chrome even with a 100% zoom level. As a workaround, they have switched to Firefox which renders better. We would definitely like to understand the underlying cause and hear about a swift resolution.
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9. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Matt LuttonJan 22, 2014 6:26 AM (in response to Jeff Strauss)
I've had a LOT of issues with Tableau Server on Chrome. Export problems, filter problems, and the list goes on. Support was unable to provide any reason why this would be so, or any concrete suggestions for fixing the problem, so I also had to simply tell users to "avoid Chrome", without giving any reason for doing so. Just sharing my experience.
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10. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Eric McDonald Jan 22, 2014 7:16 AM (in response to Matt Lutton)Tableau are working on fix for blurry text. I was on a call with Tableau engineer yesterday.
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11. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Jeff StraussJan 23, 2014 1:22 PM (in response to Eric McDonald)
Did Tableau engineering provide a root cause or a timeline to resolution?
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12. Re: After upgrade to 8.1 Blurry text in Chrome when scrolling
Andrew Chiu Jan 27, 2014 11:11 AM (in response to Jurien Groot)I am also experiencing the blurry text issue when using Chrome in Tableau Server.
Glad to hear that Tableau is working on a fix as this is definitely a showstopper for me.