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1. Re: Desktop and Server 8.1 64bit Oracle Connnection Issue
Tracy RodgersNov 25, 2013 10:28 AM (in response to Kevin McCarthy)
Hi Kevin,
I haven't been able to find anything regarding this error or issue. Please submit a request, making sure to include the following:
-Desktop logs: http://kb.tableausoftware.com/articles/knowledgebase/sending-tableau-desktop-log-files
-Screenshot of the error message with 'Show Details' selected
-Any additional information you can provide
-Tracy
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2. Re: Desktop and Server 8.1 64bit Oracle Connnection Issue
Kum Tham Nov 27, 2013 10:28 PM (in response to Tracy Rodgers)I have the same problem. Worked with tech support who collected a bunch of logs and needed to go back to their engineering folks to do further investigation.
I ended up having to roll back to 8.0.
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3. Re: Desktop and Server 8.1 64bit Oracle Connnection Issue
Kevin McCarthy Nov 29, 2013 12:38 PM (in response to Kum Tham)Hi Kum Tham,
Similar to you the tech support guys have forwarded my case to the engineering team - so i am also awaiting feedback.
I have additional problem now though - I also went through the process of uninstalling 8.1 to rollback to 8.0 - however during 8.0 rollback - i get an error at the end of the installation process - saying that Initialization failed. I tried twice and got the same error.. so now i have ended up re-installing 8.1 again - meaning i will have to live with the oracle issue for a bit longer. i just want to check if you rolled back from 8.1 64bit or 8.1 32bit and did you get any errors during the rollback process ?
Thanks,
Kevin.
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4. Re: Desktop and Server 8.1 64bit Oracle Connnection Issue
Kum Tham Nov 29, 2013 8:01 PM (in response to Kevin McCarthy)Hi Kevin,
Sorry to hear about your rollback failure.
My rollback to 8.0.3 was successful and everything is running fine. Feel free to contact me if you need more info.
Kum Tham
408 621 9852
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5. Re: Desktop and Server 8.1 64bit Oracle Connnection Issue
Kevin McCarthy Jan 8, 2014 9:32 AM (in response to Kevin McCarthy)This issue was resolved with the release of the 8.1.2 beta.
Due to the Christmas and New Year vacation I have yet to upgrade my Server to the official 8.1.2 release but im guessing all will be good with the official release.
Thanks Tableau Support Team.