Can you post the actual packaged workbook file to explore? How did you "recreate" the chart?
I recreated the chart from scratch on a new sheet since it's simple and I thought about doing something different. But the axis outcome has really stumped me.
Unfortunately, the data is client data...so I shouldn't share. Unless there is someway to do it without sharing the data??
I'm just not sure what you did differently when you re-created it. If you can create an example that demonstrates the issue, using the sample data provided by Tableau, it might be easier to help. Someone else may know what is happening just by looking at the screenshots, but I'm not sure.
I didn't have to do that format change the first time I created the sheet. So I was perplexed...
Do you have any theory as to why my labels disappeared? I can't seem to get them back and looking like the "right" chart that I attached in the original post.
Glad that solution has worked! Unfortunately I don't have any theory, just learned from similar experience like you