1 Reply Latest reply on Nov 6, 2014 9:41 PM by Kapil Bolli


    Kapil Bolli


        • 1. Re: Calculate Compliance Ratio
          . Indumon

          compliance ratio equation syntax should be like count(Met SLA)/TOTAL(count([No of Records])) then click on the top right corner on the calculation window  'Default table calculation' and choose compute using 'Incedentresolution'

          Please let us know if it doesn't work.

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